Managing an your author business with zoho entails content creation, file organization, communication, and financial oversight. These tasks can pose significant challenges for authors striving to maintain efficiency. Zoho, a comprehensive suite of business management applications, provides an effective solution by integrating tools designed to streamline operations.
This article examines how Zoho Writer, Zoho Workdrive, Zoho Mail, Zoho CRM, Zoho Invoice, and other relevant features can streamline your author’s business.
Introduction
Streamlining Content Creation with Zoho Writer
Zoho Writer serves as a robust word processing tool tailored for content creation. Its features, including real-time collaboration, customizable templates, and advanced formatting, make it suitable for authors drafting manuscripts. Authors can apply predefined styles to ensure consistency across chapters and utilize templates for outlines or query letters to enhance professionalism. Collaboration is facilitated through document sharing with editors or beta readers, supporting tracked changes and comments for efficient feedback. Documents can be exported in formats such as PDF, DOCX, or ePub, simplifying publishing and distribution processes.
Organizing Files and Documents with Zoho Workdrive
Zoho Workdrive offers a secure, cloud-based platform for file storage and collaboration. Authors can organize manuscripts, research notes, and marketing materials by creating folders for categories such as “Drafts,” “Published Works,” or “Promotional Assets.” Tags and metadata improve searchability, enabling quick file retrieval. Permission settings allow controlled sharing with collaborators, while integration with other Zoho applications supports a cohesive workflow, permitting direct file editing within Workdrive.
Managing Email and Communication
Efficient communication is essential for authors, and Zoho Mail provides a professional platform for managing correspondence. Configuring an email account, including SMTP settings for custom domains, is straightforward. Authors can create email templates for recurring communications, such as responses to fans, pitches to editors, or updates to collaborators. Email organization is enhanced through folders, filters, and labels, enabling prioritization of messages from key contacts like publishers or agents.
Building Relationships with Zoho CRM (for Zoho One)
Available with Zoho One, Zoho CRM facilitates relationship management with readers, publishers, and collaborators. Authors can import contacts from email lists or spreadsheets and define custom fields to track details like preferred genres or purchase history. Interaction tracking logs emails, calls, and meetings, creating a comprehensive contact history. Reports and dashboards offer insights into sales trends, such as the effectiveness of marketing campaigns, supporting data-driven strategies to boost reader engagement.
Getting Paid with Zoho Invoice (for Zoho One)
Zoho Invoice streamlines financial management by enabling the creation of professional invoices. Customizable templates allow authors to incorporate branding and specify payment terms. The platform supports payment tracking, automated reminders for overdue invoices, and transaction history maintenance. For authors with recurring clients, such as those offering writing services, Zoho Invoice simplifies the setup of automated recurring invoices, ensuring consistent cash flow.
Other Relevant Zoho Features for Authors
Zoho provides additional tools to support authors:
- Zoho Projects: Enables management of writing schedules, marketing campaigns, or book launches through task creation and timelines.
- Zoho Forms: Facilitates collection of reader feedback, surveys, or manuscript submissions via custom forms.
- Zoho Analytics: Offers analysis of sales, website traffic, or reader demographics to inform strategic decisions.
Conclusion : Your author business with zoho
Zoho’s integrated suite of applications provides authors with a comprehensive solution for business management. From drafting manuscripts in Zoho Writer to organizing files in Workdrive, communicating via Zoho Mail, nurturing relationships with CRM, and handling finances with Zoho Invoice, Zoho enhances efficiency and productivity. Authors are encouraged to explore these tools at zoho.com to optimize their workflows.
Practical Examples or Case Studies
An indie author successfully utilized Zoho to manage their self-publishing business. Previously challenged by disorganized files and inconsistent communication, they adopted Zoho Workdrive to centralize manuscripts and Zoho Mail to streamline fan interactions. Implementing Zoho CRM enabled tracking of reader engagement, resulting in a 20% increase in newsletter sign-ups. Zoho Invoice ensured timely payments from freelance clients, improving cash flow and reducing administrative time, thus allowing greater focus on writing.
Exploring Alternatives to Zoho
Several platforms offer functionalities similar to Zoho’s suite. Google Workspace provides Google Docs, Drive, and Gmail, suitable for larger organizations due to its scalability and integration within Google’s ecosystem, accessible at workspace.google.com. Microsoft 365, including Word, OneDrive, and Outlook, caters to enterprises with advanced features, available at microsoft.com. Proton Drive and Proton Mail emphasize privacy, though their integration is less comprehensive, found at proton.me. Nextcloud, a self-hosted solution at nextcloud.com, supports small teams with file storage and office tools but requires technical setup. Notion, located at notion.so, excels in flexible project management, ideal for creative workflows but lacks Zoho’s CRM or invoicing depth. Tools like Nimbus Web (nimbusweb.me) and Plutio (plutio.com) offer document and task management but fall short of Zoho’s all-in-one capabilities.
Why Authors might Choose Zoho and Potential Reasons to Switch
Authors often prefer Zoho for its seamless integration, affordability, and features tailored to small businesses. Unlike Google Workspace or Microsoft 365, which target larger organizations, Zoho offers a cost-effective solution for indie authors, covering manuscript drafting, file organization, and invoicing within a single platform. Compared to Nimbus Web or Plutio, Zoho’s CRM and analytics provide deeper insights into reader engagement, essential for book marketing. Its reliable support and frequent updates further enhance its appeal. However, authors might consider alternatives if a platform offers superior usability, lower costs, or enhanced features. For example, if Notion introduced robust CRM and invoicing or Nextcloud simplified its setup, these could become viable options. Persistent issues, such as performance lags or insufficient innovation, might also prompt a switch to competitors.
Note: a previous version of this post was titled “Using Zoho Workplace at gaathastory-Six Month Review”. That post has been retained on page 2 of this blog post for archival purposes. This post was rewritten and updated in April 2025. This is not a paid review, rather, a paying customer’s perspective after 3 years of use.
Original post published in February 2022, retained verbatim for archival purposes.
For today’s post, read my brief review of Zoho Workplace at gaathastory. It has been over two years since we took the subscription: We have used Zoho Mail for over 6 years for our business. Around July last year, we took the subscription for Zoho Workplace, a suite of SaaS (Software as a Service) tools for office communication, document management and customer connect. I was thinking of posting my impressions on using Zoho Workplace sometime next month. Last Sunday, I had written about Zoho Writer, therefore publishing the below review at a later time made sense. But a conversation on an Internet Forum changed that.
In This Post
a. Zoho as an alternative to Google Workspace
c. Advantages of Zoho Workspace
d. Limitations
New: Read the Summary of this post in Hindi
Zoho As an alternative to Google Workspace
Ever since Google discontinued some features of the Legacy (free) Workspace accounts, there was a lot of discussions around alternatives. Zoho, Office365, Nextcloud-hosted office and communication suites, were some of the options widely discussed. Incidentally, last July we had taken the subscription for Zoho Workplace for use at gaathastory, my podcasting startup, after precisely a similar research for alternatives. Recently, a user at one of the Internet Forums I visit (LowEndTalk) posted they were looking to migrate from Google Workspace to Zoho.
Zoho mail is decent but the way they auto filter mails for inbound (ZMNewsletter and ZMNotification) is at best an acquired taste. Forwards to other domains have worked well, apps (Desktop and mobile/tablet) are good. Didn’t require support for email so cannot comment on that aspect.
Review of Zoho Workplace
In 2019 we used Zoho One for a year. The subscription was under the Startup India program, under which gaathastory is registered and recognized. It had more features that we needed, and we decided to move to something lighter.
- Zoho Cliq is good for in-team (Chat) communication. Sort of Telegram-ish.
- Meetings app for external calls/ meetings. Though we still use Zoom because most partners are still using it.
- Zoho Writer is great. Last Sunday I spent some time with it. I really liked it.
- You will get confused between “Cloud storage” drive : Zoho Docs and Workdrive.
- CRM / invoicing I don’t use personally – a colleague used to.
- Sites is okay-ish, offers some tools which good for a quick mock up.
- Likewise for other features: Project, Campaigns (Newsletter) and Social (Social media scheduling, etc.).
- Last but not the least, Zoho Notebooks is something you will love to use! It is a great alternative to Evernote or OneNote.

Advantages of Zoho Workplace
In a nutshell, Zoho Workplace is great for a startup, a small business or a collective, who may not have a dedicated resource to manage their SaaS applications.
Downsides of Zoho Workspace we experienced
- Some apps have overlapping features that can cause confusion.
- Onboarding is not the smoothest and support is slow.
- They have too many apps on the offer.
Wrapping it up: Your Author Business with Zoho
Zoho Workspace is great, in spite of its limitations. Frankly, they are not a deal breaker for us, but may be for others.
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Office Clients for Linux Series
This post is published under the “Office Clients for Linux” series. You can read other posts in this series here:
- Evolution of Open-Source Office Software
- AbiWord: Open-Source Word Processor
- Online Office Suites for Productivity
- Software as a Service for Content Creators
This post was updated and archived in June 2025. on 16 June 20233 | March 2024